Privacy and Cookie Policy

Introduction

Welcome to FD Global Properties (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fdgrealestate.com, and your choices regarding our use of that information. This policy complies with the data protection regulations applicable in Dubai and the United Arab Emirates (UAE).

Information We Collect

The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, address, email address, telephone number, and demographic information, such as your age, gender, nationality, and interests, that you voluntarily give to us when you register with the Site or participate in activities related to the Site.

Property Information

Details related to properties you are interested in, including property type, location, budget, preferences, and any other information you choose to provide.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you viewed before and after accessing the Site.

Financial Data

Financial information related to your payment method that we may collect when you purchase or request information about our services. We store only very limited, if any, financial information; our payment processor stores all financial information.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Create and manage your account.
  • Process your transactions and send you related information, including purchase confirmations and invoices.
  • Facilitate property transactions and services.
  • Administer promotions, surveys, and other features of the Site.
  • Improve the Site and enhance user experience.
  • Monitor and analyze usage and trends.
  • Send you a newsletter.
  • Respond to your comments, questions, and customer service requests.
  • Detect, prevent, and address technical issues.
  • Comply with legal obligations.

Disclosure of Your Information

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

International Data Transfers

The information you provide to us may be transferred to and stored in countries outside of the United Arab Emirates. These countries may not have similar data protection laws to the UAE. By submitting your personal data, you agree to this transfer, storing, or processing.

Third-Party Websites

The Site may contain links to third-party websites and applications that are not affiliated with us. Once you leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

Cookie Policy

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. With your consent, we use Google Analytics and Microsoft Clarity to understand how visitors use the site.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or comments, please contact our head office by email at info@fdgrealestate.com.